RM Services

Surrounding our members are options that address the full spectrum of risk. These risk transfer and mitigation efforts are focused on getting ahead of a claim, increasing patient safety, and strengthening provider and care team resiliency.
full spectrum support services
Different services are available to members based on their program or policy subscription. 
  • RISK MANAGEMENT TRIAGE
    • Provide telephone and email support by a risk management professional (business hours)
  • RISK EVALUATION (Onsite or Virtual)
    • Evaluate account-specific gaps in risk mitigation and identify needs to be supported by aligned services; the evaluation results in collaboration on action items
  • RISK ASSESSMENT – Outpatient and Hospital (Onsite or Virtual)
    • Extensively evaluate risk exposures throughout the organization; provide data-driven report and customized project plan outlining priority areas to target
  • SUBJECT MATTER EXPERT PRESENTATION (Onsite or Virtual)
    • When identified as a need, targeted education is provided by a Physician, Attorney, or Risk Consultant subject matter expert
  • SIMULATION (Onsite Regionally or Virtual)
    • When identified as a need to address challenging clinical scenarios, simulation provides opportunity to improve processes and drive change among the healthcare team
  • CLINICAL SOLUTIONS - OBSTETRICS AND EMERGENCY MEDICINE
    • Available to select accounts, advanced, individualized learning paths reduce variation in care among the healthcare team, minimizing errors and improving patient safety
  • RESOURCE LIBRARY AND EDUCATION COURSES
    • Extensive resources available online, in addition to hundreds of clinical and non-clinical educational courses, with various professional accreditations including CME
  • EMPLOYMENT PRACTICES
    • HR Hero provides expert legal analysis, guidance, training, and tools to help manage today’s human resource challenges​​​​​​​