Please contact your Broker if you are agency-billed as they are able to directly service your needs, including answering coverage questions. If you are direct-billed from MedChoice, your billing questions may be answered in the FAQs below. If not, you can contact us at (855) 776-1831, or via e-mail at billing@phyins.com.
Effective 4/13/20, MedChoice RRG is waiving the 2.5% service fee on monthly installment billing plans for the remainder of the year. This applies to all policyholders in all states. If direct-billed, we are also allowing policyholders to transition from a quarterly installment plan to a monthly plan in order to provide them with cash flow relief; arrangements for this type of transition should be made directly with the underwriting department.
If you are direct-billed from MedChoice, your billing questions may be answered in the FAQs below. If not, you can contact us at (855) 776-1831, or via e-mail at billing@phyins.com. We're happy to assist you with:
- Account-balance inquiries
- Payment verification
- Invoice copies
- Online payments
Please contact your Broker if you are agency-billed as they are able to directly service your needs, including answering coverage questions such as:
- Effect of policy changes
- Premium amounts/premium changes
- Rating/coverage questions
For Agency-billed members, please contact your Broker for payment information.
If you are direct-billed from MedChoice, you can pay online at using our online payment portal. We accept VISA, MasterCard, and Discover, as well as ACH fund transfers.
You can also send your premium payment by check. Payments can be mailed to:
MedChoice Risk Retention Group
PO Box 84453
Seattle, WA 98124-5753
Please include the remittance portion of your billing statement with your check. If you are paying for a group, please use and include your itemized Account Detail Statement to clarify your final payment amount. This helps us apply your payment accurately to individual accounts.