Mitigating Risk: Our Approach

You need to know where and how you may be at risk for malpractice. Our Risk Management team supports members to reduce their risk of exposure through consultation, member education, and targeted risk management offerings. While it is our priority to be proactive in identifying and addressing risk exposures, we also provide member support in response to incidents or claims activity.

 

Assessment

Depending on your specific needs and policy, MedChoice offers several options for identifying risk exposures:

An experienced member of the Risk Management team is available to provide members with personal, on-call risk management advice, Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific Time at (800) 962-1399. You may also submit questions via email at riskmanagement@phyins.com.

Another place to start engaging with our Risk Management team is through a risk evaluation. With this evaluation you have interactive dialogue with one of our risk consultants to establish a high-level understanding of your risk management opportunities and priorities.

As a possible next step, your practice may warrant a risk assessment. This is an in-depth analysis which includes leadership interviews, physical observation, and file reviews to provide a comprehensive report of potential risk exposures within your organization or practice. To learn whether your practice warrants this assessment, contact our Risk Management team.

Members can also independently assess areas of potential risk within their practice through a Self-guided Risk Assessment. It is intended to assess risks in the outpatient setting.

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Resources

The following are just a few of the additional resources available to all our members to support efforts that reduce risk, at no additional cost:

  • Education Library - A library of online courses, available 24/7, across a wide array of topics and issues for providers and staff training. Many offer CE credit. 
  • Cyber Center - A resource offering you best practices, staff training, protocols, and more resources to improve your cyber security. Found on our Resource Library page under "Additional Resources."
  • RM Resource Library - A searchable and sortable library with articles, guidance, customizable sample forms and letters, and more.
  • HR Hero - A portal available from our Resource Library, under "Additional Resources", offering handbooks, checklists, and staff training to reduce your risks related to human resources. 

RM approach

Questions?

Contact our Risk Management team to learn how we can support your goals for mitigating risk. 

(855) 776-1831 | riskmanagement@phyins.com